How do you create a Business Excellence Ecosystem?

Every business has at some time worked to improve the way they do things. The anecdotal data suggest that most efforts fail in either hitting the targets, or sustaining the outcomes.

We think the root cause of this problem is that many efforts are focused on the project, without considering the impact of the change on the people involved. An improvement is a change, how are you going to create an environment where the change is embraced and sustained by all stakeholders?

We have developed the concept of a Business Excellence Ecosystem that relies on 4 key factors to create strong, sustainable change.

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Driving change begins with leadership alignment

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When creating change, organisational leaders must ensure that the values and attitudes that they map out are translated across the business.
In the February Edition of Business First Magazine, Mark Pope discusses the importance of management buy-in and the value of communication to engage those who can spread your new vision.

Chase Performance Organisational Excellence Award for 2014

BlueScope Steel Western Port has been awarded the Chase Performance Organisational Excellence Award for 2014. The award follows improved financial performance, better employee engagement, a 40% decrease in customer complaints and increased throughput of 29,000 tonnes.

Leadership and the Bomber Thompson way

bomber thompson way

Chase Performance recently hosted Mark ‘Bomber’ Thompson to speak, in its first of an ongoing series of inspiring events. The premiership coach discussed leadership, success and how to attain buy-in from every member of your team.


Employee disengagement causes business woes


When an employee enters a workplace for the first time, he or she is full of initiative, ideas and strategies that could very well improve down the line efficiencies. Yet, a lack of engagement, immediate or otherwise, often results in employee disengagement. And this can have dire consequences for the business and staff member writes Chase Performance CEO Mark Pope.
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