Organisational Readiness Plan

The sponsors of an organisational readiness plan and the leaders who are accountable for its successful initiation and implementation must ensure they can promote, support and defend it to all participants and stakeholders. To do this well the leaders of the program need to anticipate and plan for the change so that participants and contributors will respond positively and take ownership; this is the Organisational Readiness Plan.

However, it is first important to assess the current state, map out the desired state and agree the gaps which provide the biggest opportunity for improvement. This is across all three areas of process, people and purpose and reflects both capacity and capability.

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Case for change

It is crucial that all participants and stakeholders can personally identify with why the planned change is important. The greater the emotional investment the greater the initial buy in will be from participants. The burden is on the leadership team to not only talk the talk but also walk the walk. The organisational assessment and readiness workshops will enable the leadership team to clearly define the case for change.

Organisational Health Workshop (OHW)

The OHW is important to establish the degree of alignment within the senior leadership team about the issues confronting the company. Robust discussion about these issues is important from the outset in establishing a coherent intent and direction. The assessments are structured around the 3 Ps of Purpose, People and Process.

Communications Strategy

Chase Performance will conduct a workshop with key leaders within the organisation to identify the key stakeholders and map a strategy to optimise their engagement with the program as it rolls out.

This step needs to be carefully considered and includes a stakeholder analysis and the development of an action plan which determines the communication types and frequency for everyone in the organisation.

Value Stream Mapping (VSM)

The value stream mapping workshop will deliver a current state and future state value stream map. A value stream map considers what the customer values and is willing to pay for and measures flow of materials and information, importantly bringing attention to disruption to flow in terms of bottlenecks, variations, defects and changeovers.

The current state value stream map allows participants to visualise waste in process flow and identify opportunities for improvement. Bringing people together from across the value stream will promote cross functional idea sharing and is a powerful way to share how actions further upstream can have major impacts further downstream.

Business Excellence Maturity Assessment (BEMA)

The Business Excellence Maturity Assessment is conducted of the site to gain a deeper understanding of operational performance and processes within the busines and to identify areas with greatest potential for improvement. The assessment results are an indexed benchmark to allow for comparison when assessments are repeated at the midpoint and conclusion of the program.

Leadership Readiness

The workshop will benefit anyone who is likely to take a role as a project leader for the work packages defined in the program. As well as examining the differences between different management and leadership styles, participants complete a Leadership Self-Assessment which examines their behaviours and attributes in the context of business improvement and helps them understand possible changes in their approach to leadership.

Project Readiness 

The business improvement projects will be identified after the business coach has undertaken the BEMA and/ or VSM in collaboration with the management team.

The final steps of the Organisational Readiness Plan are to confirm and prioritise projects and to determine time frames for project delivery.

Other required steps before implementation begins are:

  • Allocate project teams
  • Establish Steering Committee and governance structure