Business Excellence Assessment

We begin our partnership by conducting a Business Excellence Maturity Assessment and/or Value Stream Mapping as part of the Organisational Readiness Plan of the whole business and each associated department against world’s best practice, rating your business from 0 to 4 against 9 criteria to identify operational performance gaps.

Attributes, timeframes and how the audit is undertaken are agreed with the customer prior to commencement to ensure minimal workplace disruption and relevance. Data is then collated and results are shown in a radar chart format i.e. as shown below.

 

spider chart

 

A report is then generated, highlighting the findings, and provided as a deliverable to the customer.

This audit provides a tool to identify areas with the greatest potential for improvement, and is used to help prioritise the focus of the program in conjunction with the needs analysis during its implementation. Audits are also repeated at the midpoint and conclusion of the program to establish accountability for project outcomes.